Testimonials
Latest Reviews
Great service, friendly team and really easy process all around. I'd recommend.
I ordered bench tops and shelves for a home office from Michael and team. They did a great job and were easy and fun to work with. Our house is old and does not always have straight walls. Micheal was able to accurately measure the bends in the walls and produce bench tops that fitted perfectly. He also gave me lots of hints for fitting the shelves myself. Highly Recommended!
We got 2 benchtops from benchtops direct to replace the very dated benchtops in our kitchen. As I was measuring up to send the measurements, I had a thought that our walls might not be entirely square. I phoned and spoke to Vernon about it and he had some really useful tips on how to work out where its square, or not. I ended up working out that the walls where wavey and the corners were nowhere near square. I sent over detailed measurements of the wavy wall and non square corners and they were able to cut the benchtop to fit exactly. Saved us a load of hassle! Definitely recommend!
we are very happy with both the service and the product we got from Benchtops Direct, so friendly and knowledgeable, they went the extra mile for our benchtop which was a little out of the ordinary , a little thicker than usual but they made it perfect. it has changed the whole look and feel of our kitchen thanks so much Rick & Lisa Wattle Downs
We had a very positive experience with Benchtops Direct. Prompt service and great communication and.we are very happy with the finished product.
Amazing team ! We had a great experience with Benchtop Direct from start to finish. Michael and Rana (the owner) were incredibly helpful, always listening to our needs and offering guidance throughout the process of replacing our kitchen benchtop. They made everything clear and easy to understand, which we really appreciated. The installation team did a fantastic job—professional, tidy, and attention to detail. We’re very happy with the final result and would gladly recommend Benchtop Direct to anyone looking for quality service & workmanship. 👍🏻
Thanks guys, so pleased with the result. Michael and Rana were so professional and their attention to detail was superb. Our requirements were a little tricky and required a custom fitment that worked out 100%
Working with Benchtop Direct has been an absolute pleasure! From start to finish, the experience has been smooth, professional, and even enjoyable. The team is friendly, knowledgeable, and clearly takes pride in their work. Communication was clear and timely, and they made sure every detail was right. We are really happy with the end result and would absolutely recommend Benchtop Direct to anyone looking for quality craftsmanship and reliable service. Thanks again for making the process so easy and stress-free.
Very helpful and supplied a fantastic product - recommend talking to Michael about your bench requirements.
Fantastic service from Benchtops Direct. Rana, Michael and team were fast, friendly and very easy to deal with. We are very happy with our new benchtop and sink!
The team a Benchtops Direct were so easy to deal with and their service had a 'family feel' about it. I had lots of questions and they were always quick to reply. I'm more than happy to recommend them if you are looking for a new benchtop.
Michael's attention to detail is truely his forte, the benchtops fitted seamlessly into place by his hardworking installation team. We would highly recommend Michael and his team to anyone who is looking at kitchen benchtops. Thank you Michael and your team for installing our beautiful benchtops which is a credit to you. David and Hilary Weston
So happy with our benchtop, Michael and Rana made it super easy, and their team did a fantastic job installing it.
It was a pleasure for us to deal with Rana and Michael. They helped us to choose the benchtop and gave us many option with the engineered stones. Overall, I would recommend them if you ever want to install and replaced your existing benchtop. Very helpful and friendly people.
They have a huge range of quality bechtop types and colors. From budget friendly do-ups to the very luxurious up market kitchens. Wonderful professional service at competitive prices.
I had a great experience with this benchtop company for my installation. The team was highly professional, and the quality of the work was excellent. The benchtop looks fantastic and fits perfectly in my space. They were efficient, and everything was completed on time. I highly recommend their service and excellent job!!! Thank you team with my best regards.
All went smoothly. Rana and Michael were friendly and easy to deal with, and the pricing was very reasonable. Love the new kitchen bench top very much and the sink they recommended! Thank you for the great job!
Michael is a true professional! His meticulous attention to detail means you get an excellent result! His team of installers were exceptional also. Our new U-shaped benchtop fits the existing space perfectly. We are very happy with our choice of tap, sink and handles all supplied by Benchtops Direct. We definitely recommend them.
Firstly I am very happy to find this website it's really solved my problem. Michael and his wife both (the owners) really friendly and approachable. Michael shows us what we need and he can cut the size we need. The price is really cheap. I will recommend to call Benchtops Direct very affordable 👌👍.
A big thank you to Michael, Rana, and the team for their excellent work installing our beautiful benchtop. They handled everything professionally, ensuring all issues were resolved with great attention to detail. Their dedication to quality and continuous improvement truly stood out. The final result exceeded our expectations, and we couldn’t be happier. Highly recommended!
Thank you so much Rana and Michael for our amazing new benchtop and accessories. It has made such a difference to our kitchen and house and we love it. You have been amazing to deal with and we would definitely recommend you to anyone looking to update their kitchen. Tegan and Adam Baker.
We absolutely love our engineered stone bench top, the company were easy to deal with and made sure the bench top was ready when we needed it to be. The care and time they also took in ensuring our bench top made it back to our home in one piece was awesome. Highly recommend!
Michael and team-absolutely the dream team. Very pleased with the benchtop and sink.
Extremely happy with Benchtops Direct - great communication, friendly team, amazing advice, and the end result is perfect and just what we were looking for. Massive thank you to Vernon, Michael, and Rana for their excellent service.
Michael and the team at benchtops direct are exceptionally knowledgeable and very helpful with everything from design to installation. Our new benchtop looks great and will continue to do so for years to come. Thanks.
We are super pleased with our new benchtops and could not be happier. Rest assured that we are getting many compliments and we are definitely recommending you to everyone. Given that it is a relatively complex island bench Michael has been able to match the veining perfectly around the entire bench. Most people cannot believe that it is not one single piece. We would also like to thank you for your utmost attention to detail, and for hanging in there to see the job completed to the highest standard. We certainly look forward to you making our laundry bench.
My benchtop looks amazing and was installed quickly and efficiently. Also good advice on colour and accessories. Michael was easy to work with and dealt with any queries very promptly. Thanks for the great job.
We found Michael, Rana and their team very friendly and easy to deal with. The installation team are polite and efficient. Michael's focus on providing the absolute best result for their clients is clearly paramount in his approach. We are happy that we chose Benchtops Direct.
Rana, Michael and staff were extremely helpful with process and instalment of our new benchtop and fittings. We had a good selection to choose from and Rana helped us with this. Excellent service.
Awesome team. Very helpful and friendly and always go above and beyond to meet timeframes and deliver excellent service.
Fantastic service from start to finish and amazing job completed. Would highly recommend from our experience.
Michael, Rana, and the team at Benchtops Direct provide amazing service. Quality, precision engineered, and set to create a lasting impression for years to come. Thanks
I would like to say that my dealings with Benchtops Direct, has been a great experience. Rana and Michael were great with advice and guidance through the whole process and this was topped off by the 2 young men who arrived and fitted the benchtop. Polite, efficient and leave the finished job in an immaculate condition. Regards Chris Christofides
I highly recommend using Benchtops Direct. They were an absolute delight to work with for the replacement of my benchtop and sink selection and installation - from start to finish and they didn't mind my endless questions. Great quality, service and team. They will not disappoint.
We love our new benches and sink. The colour really brightens up the kitchen. The 2 installers were very professional, cheerful and did a fantastic job. Thank you to you your husband and the installers for all your help and professionalism.
Absolutely the best customer service i have ever had. Excellent communication. The bench-top is perfect and substantially cheaper than other quote with no compromise in quality or service. Don't waste your time or money going anywhere else.
We are really pleased with the stone benchtop from Benchtops direct, the quality of the workmanship and product is fantastic, great service and more cost effective than getting a benchtop through our cabinetry provider.
Thank you Rana and Michael! You have been a pleasure to work with. Special thanks to Leon for taking care and going the extra mile with a mildly difficult install under the hob tiles. Our new bench looks much better than the old one and seems to blend well with the old and new components of our kitchen. Looks great! My wife and I are very happy!
From providing suggestions on what would work best to design and installation, I highly recommend Benchtops Direct. The benchtop looks fab! The price is very reasonable too for the level of service and professionalism.
Michael and his team were excellent to work with they delivered a fantastic product and worked around the clock to complete the job during restricted operating hours. I would recommend Benchtops Direct to anyone who wants a premium product and service whilst still receiving value for money.
Thank you so much to the team at Benchtops Direct I am truly delighted with my new benchtops and the whole experience of working with the team was amazingly and the workmanship superb. The team really understands great customer service and were so willing to go the extra mile. I would be happy to recommend them to anyone. Thank you so much to the whole team, Linda
Highly recommend! I did my research and this place is great value, with a huge range of options. The quote system is very thorough and helpful, service super quick. The owners Rana and Michael are wonderful to deal with and very knowledgeable. Great to support a local business too 🙂
Purchased kitchen bench tops, efficient service from quote to manufacture 1 week. Well made and fitted beautifully. Great price too.
If there was a sixth star Benchtops Direct would have certainly deserved it. From our first visit onwards we were greeted like we were family, helped with colour and product choices. Michael spent much of his busy time explaining processes and sharing his extensive knowledge which brought us to achieving bench top master pieces in both our kitchen and skullery. Rana kept us informed of progress and timings for measurements and installation and the installation was achieved at an extremely professional standard. We highly recommend to anyone that wants the very best of service, product and professionalism. Totally love the transformation that has taken place. Thank you Rana, Michael and Team, exceptional job.
The team at Benchtops Direct were an absolute pleasure to deal with. From the estimator to the installation team. Reliable, eager to please and great communicators. I cannot recommend them enough.
We are happy on how they work, very responsive and true to what they say. They are accomodating and helpful. The outcome is great! Great work Rana and Michael, keep it up.
A great company to deal with, on time and a great job on the install. Wouldn't hesitate to use again
Working with Michael was a joy. He was attentive to the smallest detail. When he assured me delivery before Christmas when I gave him such short notice he delivered. Man! I was so impressed. The bench top looks amazing. Nothing was too much trouble. Michael is organised and still loves his company and it shows. Well done guys. I wish more companies treated customers as you do Regards Karen Mills
Other Reviews
Yes we are extremely happy. Looks great and been a very straightforward, stress free process, thanks to your team. Been great doing business with you.
Jeannet (December 2021)
Thank you so much for the beautiful benchtop I have had installed at home today. It is made to perfection and fits perfectly and is all that I expected it to be. I am very happy and once again wish to thank you all for your beautiful work.
Dorothy A (August 2021)
As of this afternoon, finally my kitchen is now completed. Thanks for sorting this out. The team were excellent and their workmanship can’t be faulted.
Peter T (July 2021)
Jaki and I are really happy with the bench tops and I would like to add that the two young gentlemen that did the install were professional, polite and knew what they were doing.
Craig and Jaki (March 2021)
I just want to take this opportunity to tell you how happy I am with your service and product. The 30mm Santorini was definitely worth waiting for. It’s beautiful and finishes off my kitchen will elegance and class. And your pricing was extremely competitive.
I have been treated so well by all your staff, and your attention to detail, communication and professionalism are exemplary. It was mildly frustrating that the Covid situation caused a delay, but now I appreciate the end product even more, having waited so long! The two installers, Michael who did the template and the office staff who dealt with my queries, order and emails have been amazing. I particularly want to thank the two installers who’s attention to detail, precise and meticulous work and politeness was outstanding. They were so careful and treated my kitchen and bench-top as if it was a precious jewel.
Thank you again.
Kate (January 2021)
As promised please find attached some before and after photos of the bench and sink replacement you did for me. The backsplash finally went in just before the year ended and the overall result is as I had intended - a freshen up with a smart new laminate bench and modern sink. Thanks to all the team, its a superb job and it was a pleasure to have the team on site.
Catherine (December 2020)


Many thanks to Michael and Mark for installing the beautifully made kitchen and vanity tops for us. Season greetings to all of you.
Sue and Chong (December 2020)
Thanks for getting that done and big thanks to your team, great job – looks fantastic! Huge improvement, am very pleased with it.
Graeme (December 2020)
Thank you so much for the wonderful job. It has changed our kitchen tremendously, looks brand new. Top marks to the whole team at Benchtops Direct.
From the first time I walked into your show room to the completion of the job has been a pleasure. Every step of the way you were helpful and informative. The level of customer service that you and your team provided to us was brilliant. A quick and painless job.
The two young guys who installed our bench top were very meticulous and did an excellent job, thanks Leon and Lucas.
We will definitely be recommending your company to friends and family.
Janice and Jim (December 2020)
Thank you for a job very well done. Very impressed with the product and installation.
John (November 2020)
Thank you very much for making the purchase and installation of our new benchtop so easy for us.
Ollie (November 2020)
A note of sincere thanks to Michael and yourself for your patience and perseverance with my small order. We are very happy with it.
Richard (November 2020)
Thank you very much for our new bench top - it is fantastic!!! 🙂
Raewyn (November 2020)
Love my new benchtop!! Please pass on my thanks to Mark and the team for a very professional install job.
I wouldn't hesitate using Benchtops Direct again or recommending to others. Thank you!
Murray (September 2020)
Thank you so much, I am loving my new bench! I will do a review for you on website.
Anita (September 2020)
Many thanks. I love the bench and your service was excellent.
Kind regards
Nigel (September 2020)
Hi Team.
I love my new bench top and really appreciate the time and expert advice received.
Pauline (September 2020)
We have been absolutely delighted with our new kitchen from Michael at Benchtops Direct. Michael designed a perfect kitchen for us - he was so meticulous with every aspect of the build from the design phase to the install by his very professional team. His attention to detail ensured that he installed a stunning top quality kitchen at a very fair price. Very happy with everything.
Neil (September 2020)
I have been meaning to email you guys to say thank you all so much, especially Michael who spent the time to sort this all out and understanding my concerns. And also to Mark for doing such a great job in installing the new bench top and sink. I’m really happy with it.
Lisa (August 2020)
The bench top looks great, really gives the kitchen a lift. The tenant very happy, thanks.
Colin (July 2020)
Many thanks. Bench top looks great and all the people helping install it were lovely. Great plumber and electrician too.
Heather (June 2020)
Thank you so much for the wonderful job you completed yesterday. It has changed our kitchen tremendously, looks brand new. The guys, led by Mark, were very professional and it shows in the end product.
Janice and Ed (May 2020)
Michael has done an amazing job.
Gary (March 2020)
A big thank you to you all for your help and guidance in choosing a new kitchen benchtop and sink. The workmanship is excellent and the benchtop looks great. Thanks to Mark his great work as well.
Linda (October 2019)
Thanks we love the new benchtop, such an improvement to our old one !! Thanks for great service.
Mels (May 2019)
Good Morning Michael and Team.
Just wanted to express our thanks for an amazing job by Benchtops Direct. From the initial email to Michael at 8pm on a Friday night to have a confirmed appointment the following Morning was a wonderful start. We learned a lot from our initial visit to your showroom and were highly impressed with your depth of knowledge.
Mark and Hamish arrived yesterday on site and on time which is unheard of these days. Mark and Hamish are a real asset to your business. Marks workmanship is fantastic and he made sure everything was perfect before he left. We are really happy with our new benchtop and sink combo, It has exceeded our initial expectations.
Sam (May 2019)
We have very recently had a new benchtop installed by your fitters Mark and Hamish. The job was completed by two very professional and very nice guys. It was a pleasure to have them in our home. Part of the job was difficult and Mark's experience showed.
Janet & Graham (May 2019)
Dear Rana, I want to say how much we enjoyed working with your staff and the great service we had from the firm. It was refreshing to have such a caring service. We are delighted with the bench. Craig and I wish you all a great Christmas and hopefully, some well earned holidays.
Sue and Craig (December 2018)
Thank you Graeme and team for putting together and installing a new kitchen benchtop and appliances for us, and arranging an electrician and plumber. You saved us a lot of stress. The finished product looks superb.
Neil, Sheree & Brendon, Manurewa (16 June 2016)
We are thrilled with our office desk thank you.
Nadine, Ramarama (25 February 2015)
We are thrilled with the bench and they were marvellous the way they sorted everything out so efficiently for us. It has been a pleasure doing business with you.
Lindy, Glendene (16 December 2014)
We would like to let you know that we are indeed very pleased with the outcome of our new kitchen benchtop and that everything went well.
Finau, Blockhouse Bay (25 November 2014)
Pam and I are really pleased with the result and would happily recommend you guys to anyone.
Croyden & Pam, Manukau (18 June 2014)
Please pass on our thanks to the guys who installed our new bench top...we are very happy with the result...it has been a pleasure dealing with your company.
Marc, Answer Services (NZ) Ltd, Auckland (7 April 2014)
We are delighted with our new bench top. Thank you all very much - job well done.
Terry & Barbara, Pukekohe (29 March 2014)
Thank you very much for your service and beautiful job your installer made of my bench.
Michelle, Mt Wellington (20 June 2013)
Thanks for a fantastic job. We really appreciated your service and the way you managed to work to our tight timeframe!
Anne (14 April 2013)
Thank you for your prompt service. Much appreciated.
Wendy, Newmarket Primary School (9 December 2012)
Benches look fantastic, Thank you.
Debbie & Malcolm, Belmont (4 October 2012)
Hi team! Cracking job...we are very happy.
Chris & Lesley, Waiheke Island (11 September 2012)
Thanks for a wonderful kitchen transformation! So quick and painless – one visit for a measure and quote, choosing the colour (the hard part), then next thing you know the installer and plumber turn up and in less than half a day my kitchen looks like new at a really affordable price... I love it! Made to measure perfectly and installed very expertly. I thoroughly recommend Benchtops Direct : )
Alice, Mt Roskill (19 July 2012)
Just to let you know I’m very happy with the installation that John put in yesterday. He did a great job and worked in well with my plumber who came in deliberately near the end of the job in case he needed to get John to tweak the tap hole area. Please pass on my thanks to John for his great work.
Ronnie, Waterview (24 May 2012)
Dear Sir,
Exactly one year ago, I was fortunate to buy the best car I have ever owned, a new Skoda Superb from Giltrap. It has many qualities, but it is the first car ever owned in 50yrs that "does what it says on the box". Giltrap told me it would achieve 5.7L of diesel/100km and it has done every fill since new. Remarkable for such a big car.
What has this to got to do with Franklin Laminates (Benchtops Direct), you may ask?
You gave me a price, told me the day you would take the templates and the day you would fit the benchtop. All perfectly done as stated. The workmanship is exquisite. You have to know that in this day and age all this is a rare commodity.
We are grateful to you for such good work. You do "what it says on the box". Fabulous.
Clive, Waiuku (1 April 2012)
Thank you for doing the work on the kitchen bench. I went around to the rental on the weekend and it looks great. Thank you.
Nicole, Pakuranga (22 January 2012)
Thanks very much for making our two bathroom vanity tops and shelving for our place in Birkenhead. They look very stylish! It was worth the effort of trying something a little different.
Pauline, Hunua (22 December 2011)
Thank you for the prompt service. The job looks super; we are so pleased with it.
Barrie, Mt Roskil (22 November 2011)
Thank you for a lovely kitchen.
Kay, Papakura (3 October 2011)
My new benchtop looks great, thanks to Graeme and the team, and to John who was great to work with and made a superb job of the installation
Catherine, Mangere Bridge (19 September 2011)
Thank you - very pleased with job.
Jack, Pukekohe (16 August 2011)
We just wanted to let you know that we are really pleased with the new benchtop. We like the choice of colour and the texture. We were very pleased with the way John worked and how meticulous he was in getting the job right. Thanks again.
David & Rita, Kumeu (13 August 2011)
We are very pleased with everything. Top marks to everyone involved. This whole process has been quick and easy from start to finish. We are blown away on how you and your team made this whole process so easy and painless for us. The level of customer services that you and your team provide to us was brilliant. You came out to see us on a Saturday even though we called you up on a Friday afternoon, you provided us with the quote when you said you will, you and your team replied to our queries very promptly, your installer was at our place to measure up when you said he would and he was at our door at 9am sharp to fit the whole kitchen in! We are very impressed with the quality and workmanship of both the benchtop and doors, they really make our kitchen look really, really good. It's like we have a brand new kitchen!!
We have no qualms recommending your company to any of our families or friends.
Matt & Karen, Birkenhead (16 June 2011)

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